Terms and Conditions

Tucker Farm Hat Company Terms and Conditions

Tucker Farm Hat Company details:

1.    Who is Tucker Farm Hat Company? We are a company that sells Hats, shirts, and rural lifestyle Accessories. Our office is located in Roaring Spring, Pennsylvania.

2.    How to contact us: Please email info@tuckerfarmhatco.com

3.    How we will contact you if needed: we will contact you by the contact methods you provided to us in your order.

Placing an order

1.    Orders can be placed through our website. The directions and instructions will be provided as you move through the purchase process. Please ensure you confirm the correct mailing address, size information, contact information, and billing information.

2.    Once your order is placed, you will receive an email from Tucker Farm Hat Company to confirm we have received your order. Once the order is shipped, you will receive an email to confirm your product is on its way, with an order number. This order number will be your reference number when contacting us about your order.

3.    You will need to have authorization to use the payment method selected for your order.

Fulfilling an order and our right to cancel

1.    In the event we are unable to complete your order, you will be contacted by email. This may occur for several reasons, I.e., the product is out of stock, or billing information cannot be verified.

2.    Our products are intended for personal use only. If we suspect our products are being exploited or not used for their intended purpose, such as being used for resale, we reserve the right to cancel your order.

3.    Products will be sold based on availability, however, there may be conditions that arise that will cause the products and your order to be suspended. I.e., technical problems that may arise or if you contact us regarding an issue with your order.

Delivery

1.    We ship anywhere in the US and Canada. It will take 1-4 business days for your order to be shipped.

2.    We currently ship to provinces throughout Canada. Once your order is processed, it will take 1 to 4 business days for your order to be shipped. We are not responsible for the delays that may occur once your order has been shipped.

3.    In the event, that the product cannot be delivered, and the shipment is returned, we will contact you by email to confirm the address and reschedule the delivery.

4.    Deliveries outside the United States may incur additional costs. Please email us for details.

Returns and Refunds

1.    You are entitled to return your product within 15 days of receipt of your order.

2.    You are entitled to exchange your product for a different size, provided it is available, within 15 days of receipt of your order. Refer to the return policy.

3.    Return shipping is the responsibility of the customer, once the product is received and processed, your refund will be processed on the payment method used at the time of purchase and may take up to 7 days, depending on your bank’s processing time.

The contract

1.    You acknowledge the products and goods purchased will be used for personal use only and not re-sold.

2.    You have authorization to use the payment method selected.

3.    You will have the right to terminate our agreement if.

1.    What you have purchased is faulty and you have requested a refund.

2.    There was an error in the price of the product ordered.

3.    There is a delay in your product due to supply issues or events out of our control.

4.    We have suspended the order of your product due to technical reasons.

4.    We acknowledge the contract and our right to terminate it if we do not receive communication from you when required within a reasonable time. i.e., if we have requested information necessary for us to provide the product to you promptly, such as confirmation of a delivery address.

Price and Payment

1.    Prices will be stated on the website

2.    Shipping Fees will be charged on items ordered

3.    We will accept payment by Visa, Mastercard and Paypal

Our Responsibility

1.    We are responsible for any foreseeable loss or damage caused by us if it was obvious at the time of the contact.

2.    We are not responsible or liable for parties fraudulently using products for business purposes.

Your personal information

1.    We will only use your personal information as declared in our Privacy Notice, Tucker Farm Hat Company

Other important terms

1.    We may change these terms and conditions at any time. Changes may need to be updated and reflected periodically; we will provide the most updated version on our website.

2.    Each paragraph in these terms operates separately. If any court or relevant authority decides that any of the parts or paragraphs are unlawful, the remaining paragraphs will remain in full force and effect.

Last updated: October 19, 2023